- Tuesday 20 July 2021
Sunshine Coast rate notices have been issued and will start arriving in mail boxes this week.
Ratepayers once again have the chance to win up to $1000 off their next rate bill by signing up to receive future rate notices by email.
Simply register for a MyCouncil account or login to an existing account, change your rate notice delivery method to email before August 18 and you’ll be in the running.
Outstanding Organisation Portfolio Councillor Ted Hungerford said receiving rate notices by email rather than traditional post was more environmentally friendly and registering for a MyCouncil account enabled residents to access a range of convenient online options.
“You can sign up to MyCouncil on council’s website and once you’ve created your account or logged into your existing account, all you need to do is click on ‘Update your rate notice delivery’ under the Property and Rates section on your MyCouncil dashboard,” Cr Hungerford said.
“If you do this before August 18 you’ll automatically go in the running to receive up to $1000 off your next rates bill. If you already receive your rates notices by email, you’re already in the draw.”
You’ll find a step-by-step guide to setting up your MyCouncil account on council’s website. There is also a step-by-step video to show you how to change your rates delivery method from traditional post to email.
There is a range of convenient online payment options available, including BPAY and by phone on 131 816. Check your rates notice to see all the ways you can pay.
Council also has a direct debit option, which can be set up to pay rates in full by the due date, to make life easier for busy ratepayers.
To assist with online or over-the-phone payments, property owners will need their payment reference number, found on their rate notice.
To pay in person, appointments are preferred so please call council on (07) 5475 7272 to make an appointment.
Ratepayers who cannot make payment by the due date are encouraged to enter into a payment arrangement by logging into MyCouncil or by contacting council.
For rate enquiries, email council at firstname.lastname@example.org or contact council https://www.sunshinecoast.qld.gov.au/Council/Contact-Council between 8.15am and 5pm, Monday to Friday.